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FAQs

Explore our FAQs to find answers to common questions and inquiries. Save time and get the information you need quickly and easily!

Can't find what you're looking for? Feel free to contact us!

  • Am I able to order custom clubs aside from wedges?
    At the moment, we exclusively offer wedges, but we'll soon be broadening our selection to include other clubs. Join our waitlist to be among the first to receive updates when we expand our range.
  • Who completes the professional assessment?
    We collaborate with professional golf pros and former tour players to conduct personalized assessments, ensuring you receive the premium, high-touch service akin to traditional fit options.
  • What golf brands do you offer?
    We provide a selection of premier golf brands such as Callaway, Titleist, Ping, TaylorMade, PXG, and more.
  • What if I'm not satisfied with my custom clubs after ordering them?
    Although our customers are typically delighted upon receiving their clubs, as a precautionary measure, our Clubssurance guarantees your complete satisfaction. If you're not thrilled with your custom clubs, you can return them within 15 days of receipt for a full refund.
  • Am I required to purchase clubs after completing my personal swing assessment?
    No, purchasing clubs from us is not required even after completing the personal assessment. Although we hope you'll choose to invest in custom clubs, we completely understand if you decide otherwise.
  • Do I have to pay to join the waiting list?
    Nope! It's completely free to join!
  • How long is the waitlist period?
    The waitlist period varies based on demand and product availability. By joining the waitlist, you'll secure your spot for exclusive updates and be among the first to know when new clubs become available. Don't miss out – sign up today to stay in the loop and get ahead of the game!
  • Am I able to sign up if I reside outside of the US?
    Yes, we currently support customers located in Canada, Mexico, and several European countries.
  • Who is Out&Back?
    Out&Back Outdoor, headquartered in Denver, Colorado, is your go-to online marketplace for seamless shopping, saving, and selling of outdoor gear. Our mission is deeply rooted in enhancing accessibility and sustainability in outdoor pursuits, leading us to curate a diverse range of gear. From skiing and snowboarding to hiking, camping, backpacking, biking, running, and now even golf, we've got you covered!
  • How does Out&Back Golf Differ From Your Online Marketplace?
    Our golf division is the newest addition to our portfolio and offers a unique twist compared to our traditional online marketplace.
  • Why Haven't I Heard of Out&Back Before Now?
    Well, sometimes the best things in life require a bit of searching! While we're still gaining recognition, we launched our business in 2020, headquartered in Denver, Colorado – the epicenter of outdoor adventure.
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